The King's Community Church is committed to protecting your privacy.
This Privacy Policy explains our data processing practices and your options about the ways your personal data is used. We reserve the right to change our Privacy Policy from time to time and would encourage you to check regularly for any changes that may have taken place.

Who is King's Community Church?

King's Church Centre Norwich (KCCN), known as King's Community Church and also as King’s, is a Church which serves the community with a variety of activities. The contact for personal data is King’s Community Church, King Street, Norwich, NR1 1PH. United Kingdom, or email

What personal data do we collect?


We may collect personal data when you visit us, use our website, make an inquiry or communicate with us.

  • Information about your use of our online content and emails, such as how you came to our website, which pages you visit, how long you remain on a page or view a video, and whether you opened an email or clicked a link. To collect this data, we use cookies and other tracking technologies.

  • Information provided when you communicate with us by phone, email, webform or in person, including records of your contact, your email address or other contact information, and other information about the reasons for the communication.

  • Marketing preferences, such as whether you have agreed to receive marketing information or newsletters about our services or whether you have opted out, and the types of services that may interest you.

  • CCTV is active within The King's Centre.

Regular attenders and members of King’s Community Church

We may also collect additional personal data when you attend King’s Community Church.

  • Identification information, such as name, email address, phone numbers

  • For members we may hold religious belief information that you supply.

  • We may hold Health information that you supply about you or your children. E.g. Food allergy information.

Attenders of King’s Care

We may also collect additional personal data when you attend King’s Care.

  • Contact information, and attendance information.

  • Health information that you supply. E.g. Food allergy information.

Attenders of King’s Babies & Toddlers

We may also collect additional personal data when you attend King’s Toddlers.

  • Contact information, health information, and attendance information of those who attend.

King’s Money Advice Clients

We may also collect additional personal data when you become a King’s Money Advice Client.

  • Contact information.

  • Financial details as required.


We will also collect additional personal data about volunteers to ensure that suitable provision is made for any additional needs and to comply with our Community Volunteer Policy.


We will also collect personal data about staff for legal, personnel, administrative and management purposes in order to enable us to meet our legal obligations as an employer.

How do we use personal data?

Using personal data to provide our services

We use personal data where it is necessary to provide the services you request.

  • We use personal data to communicate with you.

Using personal data for our legitimate interests

We use personal data for our legitimate interests. When we do, we make sure we understand and work to minimise its privacy impact. For example, we limit the data to what is necessary and control access to the data.

  • To communicate with regular attenders and members information regarding church events and news, and any related information.

  • To carry out church activities - e.g. the sending of rotas and contact within life groups.

  • To communicate with you regarding any events or activities you have signed up to.

Using personal data with your consent

We may use personal data with your consent.

  • Video/images/audio or text relating to religious activity.

  • Marketing information you have opted in to receive.

Using personal data where required by law

We use personal data to comply with the requirements of law and as required in other exceptional circumstances.

  • Under specific circumstances, we may be required by law to provide personal data to law enforcement agencies. E.g. CCTV footage.

  • Safeguarding investigations.

Using personal data to comply with legal requirements as an employer

We may process sensitive personal data relating to staff.

  • Information about an employee’s physical or mental health in order to take decisions related to fitness to work and to monitor sick leave.

  • In order to comply with legal requirements and obligations to third parties.

How long do we keep personal data?

We will retain your data while the reason for holding it is valid. For safeguarding reasons, a very small amount of personal data obtained for specific purposes is retained indefinitely and review of this data is strictly limited.

How is personal data shared?

Your personal information may be shared with and processed by third parties only in the circumstances below.

  • Your information may be disclosed when we believe in good faith that the disclosure is:

    • required by law;

    • to protect the safety of our employees, the public or King’s property;

    • required to comply with a judicial proceeding, court order or legal process; or

    • for the prevention or detection of crime (including fraud).

  • We work with service providers who have access to personal data when they provide us with services, like technical infrastructure, web and app development, and marketing, analytics and survey tools. We impose strict restrictions on how service providers store, use and share data on our behalf.

  • King’s Money Advice clients - we may work on your behalf and use your personal details with your financial organisations.

  • King’s Care attenders - we may share your data with other agencies for your wellbeing and benefit.

  • Employees – we share your data with other agencies to keep and administrate our legal obligations, for services used by employees for King’s and for security measures for King’s accounts.

International transfers

We do not share any personal data internationally.

Your rights and choices

You have the following rights in accordance with your Personal Data and all such requests should be made to in writing to King's Community Church:

  • Your right to be informed

  • Your right to access

  • Your right to rectification

  • Your right to erasure

  • Your right to be forgotten

  • Your right for data portability

  • Your right to object

Ratified by the GDPR Team – 30th April 2019

Data policies will be reviewed as circumstances require or by Easter 2020.